Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and REK Apps LLC ("Company", "we", "us", or "our") governing your access to and use of the SecureMinutes platform, website, and services (collectively, the "Service").

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

2. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

3. Description of Service

SecureMinutes provides an audio and video transcription platform with AI-powered features including:

• Audio/video file upload and storage
• Automated transcription services
• Speaker diarization (speaker identification)
• AI-generated summaries and minutes
• File management and organization tools

THE SERVICE IS PROVIDED "AS-IS" WITHOUT ANY WARRANTIES OR GUARANTEES.

4. Account Registration and Security

4.1 Account Creation

You must create an account to use the Service. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access

4.2 Account Responsibility

You are solely responsible for all activity under your account. We are not liable for any loss or damage arising from unauthorized account access due to your failure to maintain security.

4.3 Account Sharing Prohibited

Your account is personal to you and may not be shared with any other individual or entity. Accounts are licensed on a per-user or per-organization basis as determined by your subscription plan. You expressly agree that you will NOT:

• Share your username, password, or account credentials with any third party
• Allow multiple individuals to access the Service using a single account
• Use account sharing to circumvent usage limits, storage quotas, or pricing tiers
• Provide access to the Service to unauthorized users through your account
• Create or use shared login credentials for team or organizational access (unless using an authorized multi-user enterprise plan)

If you require access for multiple users, you must purchase the appropriate multi-user subscription plan or contact us for enterprise licensing options.

Violation of this account sharing prohibition may result in immediate account suspension or termination without notice or refund. You will remain liable for all charges incurred through your account regardless of whether the activity was authorized by you.

5. User Content and Intellectual Property

5.1 Your Content

You retain all ownership rights to files, recordings, and content you upload ("User Content"). By uploading User Content, you grant REK Apps LLC a limited, non-exclusive, royalty-free license to:

• Process and transcribe your files
• Generate summaries and minutes
• Store your content for service delivery
• Display your content back to you through the Service

We do NOT use your content to train AI models or for any purpose other than providing the Service to you.

5.2 Prohibited Content

You may not upload content that:

• Violates any law or regulation
• Infringes on intellectual property rights of others, including copyrighted audio/video recordings, music, films, podcasts, or other protected works without proper authorization
• Contains malware, viruses, or harmful code
• Includes child exploitation material
• Promotes violence, terrorism, or illegal activity
• Violates the privacy rights of others

5.3 Content Removal

We reserve the right to remove any User Content that violates these Terms without notice or liability.

5.4 Copyright and DMCA Policy

User Responsibility for Copyright Compliance

You represent and warrant that you own or have obtained all necessary rights, licenses, consents, and permissions to upload and process any content through the Service. You may not upload:

• Copyrighted audio, video, or other materials without authorization from the copyright owner
• Recordings of copyrighted content (e.g., movies, TV shows, music, podcasts) unless you own the rights or have explicit permission
• Content that infringes on any patent, trademark, trade secret, copyright, or other proprietary rights

You are solely responsible for ensuring you have the legal right to upload and process all content. REK Apps LLC assumes no liability for copyright infringement by users.

Digital Millennium Copyright Act (DMCA) Compliance

REK Apps LLC respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Takedown Notice

If you believe your copyrighted work has been uploaded to our Service without authorization, you may submit a DMCA takedown notice containing:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and information reasonably sufficient to locate it (e.g., file URL, description)
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

DMCA Designated Agent:
REK Apps LLC
Attn: DMCA Agent
Email: [email protected]
Address: [Your Idaho Business Address]

DMCA Counter-Notice

If you believe your content was removed in error or misidentification, you may file a counter-notice containing:

• Your physical or electronic signature
• Identification of the material that was removed and its location before removal
• A statement under penalty of perjury that you have a good faith belief the material was removed due to mistake or misidentification
• Your name, address, telephone number, and consent to jurisdiction of the Federal District Court in Idaho

Repeat Infringer Policy

We will terminate the accounts of users who are determined to be repeat copyright infringers. Users who receive multiple valid DMCA takedown notices or repeatedly upload infringing content will have their accounts permanently suspended without refund.

6. Acceptable Use Policy

You agree NOT to:

• Reverse engineer, decompile, or disassemble the Service (see Section 5.5 for full IP restrictions)
• Use automated systems (bots, scrapers) to access the Service
• Attempt to gain unauthorized access to our systems
• Upload excessively large files to abuse storage limits
• Resell or redistribute the Service without authorization
• Use the Service for any illegal purpose
• Interfere with or disrupt the Service or servers
• Impersonate any person or entity
• Harass, threaten, or harm others through the Service

7. Third-Party Services

The Service uses third-party AI services (including OpenAI's GPT API) to provide smart summaries and advanced features. When you use these features, your transcript data is processed by these third-party services in accordance with their privacy policies. We select third-party providers that maintain strong privacy and security standards.

8. AI-Generated Content Disclaimer

8.1 No Accuracy Guarantee

AI-generated transcriptions, summaries, and minutes are provided for convenience only. We do NOT guarantee:

• Accuracy or completeness of transcriptions
• Correct speaker identification
• Error-free summaries or minutes
• Fitness for any particular purpose (legal, medical, etc.)

8.2 User Verification Required

YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND VERIFYING ALL AI-GENERATED CONTENT BEFORE RELYING ON IT. Do not use AI-generated content for critical purposes (legal proceedings, medical records, etc.) without independent verification.

8.3 No Professional Advice

The Service does not provide legal, medical, financial, or professional advice. AI-generated summaries are not a substitute for professional services.

10. DISCLAIMERS OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS-IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, RELIABILITY, OR AVAILABILITY
• UNINTERRUPTED OR ERROR-FREE OPERATION
• SECURITY OR VIRUS-FREE SERVICE
• CORRECTION OF DEFECTS

11. Data Retention and Deletion

Active Accounts: While your account is active, we retain your files, transcripts, and data to provide the Service.

Account Deletion: When you delete your account, we immediately and permanently delete all your User Content, files, transcripts, and personal data from our systems. This deletion is irreversible and cannot be recovered.

Backup Deletion: Data may persist in encrypted backups for up to 30 days for disaster recovery purposes only, after which it is permanently purged.

12. Dispute Resolution and Arbitration

Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Idaho, without regard to conflict of law principles.

Mandatory Arbitration: ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE (INCLUDING BUT NOT LIMITED TO CLAIMS RELATED TO DATA BREACHES, SECURITY INCIDENTS, UNAUTHORIZED ACCESS, OR PRIVACY VIOLATIONS) SHALL BE RESOLVED BY BINDING ARBITRATION administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Class Action Waiver: YOU AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. This waiver applies to all claims including those arising from data breaches or security incidents.

Arbitration Terms: Arbitration shall be conducted in Idaho. The arbitrator's decision is final and binding. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

13. Contact Information

For questions about these Terms, contact us at:

REK Apps LLC
Contact us through the support form available in your account dashboard.
Business Address: [Your Idaho Business Address]